Woman standing in front of a boardroom of executives giving a presentation

How to Open and Close a Presentation That Keeps Your Audience's Attention

Stacey Hanke, CPAE Hall of Fame Keynote Speaker and Communications Expert

You walk to the front of the room, open your laptop, look at the audience and say, “Thanks for having me. Today I’m going to talk about…”

At that exact moment, someone checks their phone, another person glances at the clock and someone else is still thinking about the email they were answering before you started.

You haven’t necessarily done anything wrong. You also haven’t given them a reason to listen yet.

That’s the challenge.

You do not automatically have people’s attention because you have the floor, the microphone or the title. You have to earn it, and then you have to continue earning it throughout the presentation.

I think about a strong presentation in three parts:

Your opening earns attention. Your delivery keeps it. Your closing directs it.

That sounds simple. Doing it consistently takes practice.

Your Opening Has One Job: Give People a Reason to Listen

Too many presentations start with information the audience does not really need.

“Good morning. Thank you for being here. I’m excited to talk with you today. Let me tell you a little about myself.”

None of that answers the question already running through your listener’s mind:

Why should I pay attention to this?

Your opening should quickly help people understand why the topic matters to them, what point you are making, where the conversation is going and what you want them to think about, decide or do.

The faster you establish relevance, the easier it is to earn their attention.

Research on learning supports the broader idea that directing attention early can matter. A meta-analysis of the prequestion effect found a moderate benefit for information people were prompted to think about before learning it, although the benefit did not meaningfully carry over to unrelated material. The research comes from learning environments rather than executive presentations, so I would not claim that asking a question automatically makes a presentation successful. It does reinforce something practical: when you give people something relevant to think about early, you help focus their attention. Research on how prequestions affect attention and memory.

Stop Warming Up in Front of Your Audience

One of the most common mistakes I see is a presenter who needs the first five minutes to get comfortable.

They introduce themselves, explain the agenda, thank several people, give some background and slowly work their way toward the point. While they are warming up, the audience is making a decision about whether the presentation deserves their attention.

Do your warming up before you begin.

When you stand up to speak, start.

Instead of saying, “Good morning. My name is Stacey Hanke, and I’m excited to spend time with you today talking about communication and influence,” you could ask:

“How many conversations did you have yesterday that actually moved someone to action?”

Now there is something to think about.

You could also begin with a clear point of view:

“Your team does not need more communication. They need communication they can understand, trust and act on.”

Now your listeners immediately know where you stand.

A strong opening does not need to be dramatic. It needs to be relevant.

Use S.P.A.R.K. to Earn Attention

One of the tools I use for opening a presentation is S.P.A.R.K., which gives you several ways to create immediate interest:

  • Stories

  • Pictorials

  • Analogies

  • References, quotes or questions

  • Keep them laughing

You do not need to use all five. Choose the one that naturally supports the point you are trying to make.

Start with a story

Stories work because they give people a situation they can picture.

Instead of saying, “Communication consistency is important,” you might tell a short story about a leader who delivers a strong town hall on Monday, then completely contradicts the message in a casual conversation on Tuesday.

Now the audience can see the problem rather than simply hear you describe it.

Ask a question

A relevant question moves people from passive listening into active thinking.

Instead of opening with, “I’m going to talk about executive presence,” you might ask, “What do people experience from you before you’ve said your first complete sentence?”

That question gives your audience somewhere to go mentally.

Use an analogy

Analogies make unfamiliar or abstract ideas easier to understand. If you are talking about communication overload, you might compare it to trying to follow one conversation in a crowded restaurant. If you are explaining organizational message distortion, you might compare it to a message moving through several translations.

The analogy gives people something familiar to connect with the idea you are teaching.

Use humor when it supports the message

Humor can create connection, but it should never become the point of the presentation.

If people remember your joke but cannot remember what you wanted them to understand or do, the joke did not strengthen your influence.

Tell Them Why This Matters to Them

This sounds obvious, yet presenters skip it all the time.

You know why the topic matters because you have been living with it, preparing it and thinking about it. Your audience may be coming to it cold.

If you are presenting a new process, they may be wondering how much extra work it creates. If you are explaining a strategic priority, they may be thinking about the three other priorities leadership already told them were urgent. If you are speaking to a potential customer, they are focused on their problem, not your product.

Your opening needs to connect your message to their world.

Before every presentation, ask yourself:

  • What does this audience care about?

  • What problem are they trying to solve?

  • What pressure are they facing?

  • What do they already know?

  • What might they disagree with?

  • Why should this matter to them now?

This is the same audience-first thinking leaders need when they are trying to keep important messages clear as they move through an organization. Relevance changes depending on who is listening.

Your Opening Earns Attention. Now You Have to Keep It.

A strong opening may get people to look up, but it cannot keep them there for the next 30 minutes on its own.

Attention changes as people get distracted, think about something that happened before the presentation or mentally jump ahead to what they need to do afterward.

A 2024 study published in the Journal of Experimental Psychology: Human Perception and Performance found that mind-wandering was associated with worsening attentional vigilance over time. The study examined attention under controlled experimental conditions rather than during business presentations, so it should not be turned into a claim about a magic number of minutes audiences can focus. It does support a broader reality: attention fluctuates and needs to be continually re-earned. Research on mind-wandering and sustained attention.

That is why I do not believe attention is something you capture once at the beginning.

You keep earning it.

How to Keep Your Audience’s Attention

You do not need tricks or gimmicks to hold attention. You need strong communication behavior that helps people follow you without working too hard.

Get to the point

One of the fastest ways to lose attention is to make people work to figure out what you are saying.

If your message takes five minutes to explain, ask whether it could take two. If you have 42 slides, ask whether you really need all 42. If you hear yourself saying, “Let me give you a little more background,” several times, there is probably too much background.

Brevity is not about saying less simply to be shorter. It is about removing what your listener does not need so they can focus on what matters.

Look at people

Eye connection changes the experience because it makes a presentation feel more like a conversation.

When you look directly at someone for a complete thought, you create connection and make it much harder for both of you to mentally disappear.

Scanning the room is not the same thing, and neither is staring at your slides while you speak.

Your audience wants to feel like you are talking with them, not presenting at them.

Pause

Many presenters are uncomfortable with silence, so they talk faster because they think speed communicates confidence and energy.

Often it does the opposite.

A pause gives your audience time to process what you just said while giving you a moment to think about what comes next.

If you tend to fill every quiet moment, Stacey’s W.A.I.T. principle, Why Am I Talking?, is a useful reminder to stop talking long enough for your listeners to think and participate.

Involve people

You do not have to turn every presentation into a workshop, but your listeners should have some opportunity to think with you instead of simply listening to you.

You might ask:

  • “What are you seeing?”

  • “Which part of this feels most difficult?”

  • “What would prevent this from working?”

  • “Where are we most likely to get stuck?”

Then give people time to answer and actually listen to what they say.

Audience participation is not useful when it is pretend participation. If you ask a question only to immediately move back to your script, people notice.

Watch your audience

Your audience is giving you feedback throughout the presentation.

You may notice phones coming out, eyes moving away, blank expressions, side conversations, restless movement or people leaning back and mentally disengaging.

Do not judge them for it. Use the information.

Maybe you need to pause, ask a question, cut three slides or simply get to the point faster.

The goal is not to force people to pay attention. The goal is to notice when you are losing them and adjust while you still have the opportunity.

Do Not Let Your Slides Become the Presentation

I love a strong visual aid. I do not love watching a presenter read one.

If your audience can get everything they need by reading the slide, they may start wondering why you are there.

Your slides should support you, not the other way around.

When you turn toward the screen every time you speak, fill slides with paragraphs or make people choose between reading and listening, you begin competing with your own presentation.

Use visuals to clarify, reinforce and simplify while keeping the relationship between you and your listener at the center.

That is a larger topic of its own, which is why I recommend separately addressing how leaders use visual aids without letting PowerPoint run the show.

Why Strong Presentations Still Fail at the End

I have watched very good presentations fall apart in the final minute.

The presenter gives useful information, tells strong stories, handles questions well and keeps the audience engaged, then wraps up with, “Well, that’s all I have,” “I guess we’re out of time,” “Any final questions?” or the classic “Thank you.”

Thank you is polite. It is not a close.

Your final words should help people understand what matters most and what you want them to do next.

What Makes a Strong Presentation Closing?

A strong close answers three simple questions:

  • What is the point?

  • What do you want me to do?

  • Why is that action worth taking?

I think of it as:

Point. Action. Value.

Point

Remind people of the most important idea, not the entire presentation.

If they remember only one thing from your time together, what should it be?

Action

Tell them specifically what happens next.

Do not make people translate your message into action on their own.

Value

Connect the action to something that matters to them.

Why should they do it, and what becomes possible when they do?

That is how you direct the attention you worked so hard to earn.

Weak Closing vs. Strong Closing

Let’s make this practical.

Leadership example

Weak:

“I hope everyone will think about communicating more clearly.”

Strong:

“Before your next team meeting, identify the one thing employees need to understand and the one action you need them to take, then lead with that.”

Sales example

Weak:

“I’d love to continue the conversation sometime.”

Strong:

“Let’s schedule 30 minutes next week with operations and finance so we can address the two implementation concerns you raised today.”

Change communication example

Weak:

“Thanks for your patience as we work through this.”

Strong:

“Before Friday, managers will meet with each team to explain what changes, what does not and what employees should expect next. You will receive the next leadership update on Tuesday.”

The difference is clarity.

If you want to go deeper on turning communication into specific action, this resource on communicating clear calls to action is the natural next step.

Do Not Run Out of Time Before Your Close

This happens constantly.

A presenter has 30 minutes, so they prepare 30 minutes of content. Then questions happen, a discussion runs long or someone interrupts. Suddenly, there are two minutes left and 12 slides still waiting.

That is usually when the presenter starts talking faster, skipping randomly and saying, “I know we’re out of time, but…”

Your closing is too important to become whatever survives at the end.

Prepare for less time than you are given. If you have 30 minutes, build a presentation that works in 24 or 25.

Know what you can cut, what you cannot cut and what your final message is no matter how much time remains.

Respecting time also builds credibility. Stacey’s work on leading virtual and hybrid meetings effectively applies the same principle: clear communication ends with decisions, ownership and action rather than simply running until the clock stops.

Connect the Ending Back to the Beginning

One of the easiest ways to make a presentation feel complete is to bring people back to where you started.

If you opened with a question, answer it. If you opened with a story, finish it. If you introduced a challenge, remind people how their understanding of that challenge should now be different.

For example, if you opened with, “How many conversations did you have yesterday that actually moved someone to action?” you might close with:

“Tomorrow, pay attention to one conversation and ask yourself whether the person simply heard you or whether they knew exactly what to do next. That difference is where influence begins.”

Now the presentation feels intentional rather than simply finished.

Your Opening and Closing Should Sound Like You

Do not copy somebody else’s dramatic opening because it worked for them, memorize a quote you would never normally say or manufacture emotion at the end because you believe every presentation needs an inspirational finish.

People can feel when communication is forced.

Your opening and closing should sound like a more intentional version of you, not a performance of somebody else.

That same principle matters across all of your communication. If you sound polished onstage but completely different in meetings, emails and everyday conversations, people notice the inconsistency. That is why Stacey’s work on human credibility in AI-assisted communication emphasizes consistency between the message and the person delivering it.

Practice Before the Big Presentation

Most people practice the middle of a presentation because that is where the slides, data and complicated content live.

Then they improvise the opening and closing.

Reverse that.

Practice your first 30 seconds and your final 30 seconds out loud, then record yourself and listen for filler words, unnecessary setup, rushed delivery, weak eye connection, complicated language or an ending that simply sounds like you stopped talking.

If you want to understand what your audience actually experiences, reviewing yourself on video is one of the fastest ways to identify the gap between what you intended and what they saw and heard.

Then practice again.

This is not only preparation for a keynote or board presentation. Use team meetings, customer conversations, virtual updates and everyday interactions to practice getting to the point, holding attention and ending with clear action.

That is how communication behavior becomes consistent Monday to Monday®.

Your Opening Earns Attention. Your Closing Directs It.

You do not need a perfect or dramatic opening. You need one that quickly tells people why they should care.

You do not need to entertain people every minute. You need to keep giving them a reason to stay with you.

You also do not need a grand finale. You need a closing that makes the point clear and gives people a useful next step.

Before your next presentation, ask yourself:

  • Why should this audience listen?

  • What do they need from me?

  • What is most likely to lose their attention?

  • What can I remove?

  • What do I want them to do when I stop talking?

  • Why should that action matter to them?

Build the presentation around those answers.

Your opening earns attention, your delivery keeps it and your closing directs it toward action. That is how you stop simply presenting information and start communicating with influence.

Want Your Leaders to Hold Attention From the First Word to the Last?

Most leaders already know their material. The challenge is how their audience experiences them delivering it.

They may take too long to get to the point, rely too heavily on slides, miss signs that listeners have disengaged or finish without giving people a clear next step.

Through Stacey Hanke Inc.’s leadership communication workshops, leaders practice the verbal, vocal and visual behaviors that help them connect with listeners, communicate with greater brevity and deliver presentations that move people to action.

Knowing what makes a strong presentation is useful, but seeing what your audience actually experiences and deliberately practicing a better way is what changes performance.

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INFLUENCE
ELEVATED

Overcome common influence myths that sabotage you and your team's success.

Learn how to authentically connect, create a lasting impression and motivate action with every interaction.

Influence books by Stacey Hanke: "Influence Redefined" and "Influence Elevated"

INFLUENCE
REDEFINED

The way we communicate has changed because the way we work has changed.

Learn how to effectively communicate and be heard above the noise in a virtual, in-person and hybrid workplace.

DOWNLOAD INFLUENCE ELEVATED

Download chapter one FREE and maximize your connections, Monday to Monday.®

© 2026 Stacey Hanke Inc. All rights reserved.

INFLUENCE
ELEVATED

Overcome common influence myths that sabotage you and your team's success.

Learn how to authentically connect, create a lasting impression and motivate action with every interaction.

Influence books by Stacey Hanke: "Influence Redefined" and "Influence Elevated"

INFLUENCE
REDEFINED

The way we communicate has changed because the way we work has changed.

Learn how to effectively communicate and be heard above the noise in a virtual, in-person and hybrid workplace.

DOWNLOAD INFLUENCE ELEVATED

Download chapter one FREE and maximize your connections, Monday to Monday.®

© 2026 Stacey Hanke Inc. All rights reserved.

INFLUENCE
ELEVATED

Overcome common influence myths that sabotage you and your team's success.

Learn how to authentically connect, create a lasting impression and motivate action with every interaction.

Influence books by Stacey Hanke: "Influence Redefined" and "Influence Elevated"

INFLUENCE
redefined

The way we communicate has changed because the way we work has changed.

Learn how to effectively communicate and be heard above the noise in a virtual, in-person and hybrid workplace.

DOWNLOAD INFLUENCE ELEVATED

Download chapter one FREE and maximize your connections, Monday to Monday.®

© 2026 Stacey Hanke Inc. All rights reserved.