Skype Like a Pro: Avoid Five Pitfalls That Can Jeopardize Your Image

Tuesday, September 2nd, 2014

Many of us take for granted our image and reputation, which can be built up or jeopardized through technology.  Participating in a Skype call is just as important as presenting live to a group. By avoiding the following five pitfalls, you improve your relationship with your listener and your influence. 1. Know Your Technology. Do a […]

Resonate With What’s Important to Your Listeners

Tuesday, August 19th, 2014

Your listeners are less forgiving when they can tell you are not prepared.  Lack of preparation is evident when your message doesn’t resonate with what is important to your listeners. Most individuals spend the majority of their time during a conversation focusing on their “what” and “how.”  The “what” communicates: What do I want my […]


Tuesday, August 5th, 2014

Communicating with influence Monday to Monday has become even more challenging in today’s new world of work. Competition is greater than ever. Expectations are higher.  Being “average” or “good” is no longer enough. Because of the many communication choices we have to influence others – texts, emails and social media – there is a lot of noise to filter through. Time […]


Tuesday, July 8th, 2014

The majority of us get caught up in our own head, getting trapped in the negative talk that takes control of our conversations. “What if I don’t know what to say?” “What if I forget what to say?” “What if I say something wrong?” Overcome your “what ifs?” Trust your competence and know you’ll have the answer. […]

Words that Influence

Tuesday, June 24th, 2014

Our words will either impact or distract our listeners from taking action on what we have to say. Having influence Monday to Monday requires more than simply showing up and having a conversation. The level of influence my team and I teach requires one to be strategic about word choice and placement. Having influence Monday […]

What Does Your Response Time Say About You?

Tuesday, June 10th, 2014

Three Steps for Following Through Even When You Don’t Have Time “I don’t have time to respond.” “We are in the midst of a demanding project.” “Your email message must have gotten trapped in my spam file.” Whatever your excuses are, others’ trust, confidence and respect for you quickly diminish when you don’t follow through in a […]

Three Tips for Staying Focused

Tuesday, May 27th, 2014

Staying focused is one of the most difficult skills required for communicating with influence. It’s difficult to focus beyond what’s going on in our head during a conversation. It’s similar to my 5-year-old niece, who is easily distracted by a shiny object. Drifting off is more fun than resisting tempting distractions, which can pull us […]

Hang Up the Email & Pick Up the Phone

Tuesday, April 15th, 2014

We are all guilty. We shoot off email after email when a face-to-face or phone conversation in some situations would save time and have greater influence. Think about how many times you hit “reply” or “forward” today. Now calculate how much time was wasted going back and forth trying to explain what you meant to […]

Accountability is NO Joke; Take 5® to Move from Good to Influential

Tuesday, April 1st, 2014

It’s not what I give you that will make you influential Monday to Monday.  It’s what you do with the skills and techniques.” The most common question I receive daily from my clients is, “What can we do to make sure our teams apply the influence skills and techniques after your sessions?” When I share […]

Get Comfortable Being Uncomfortable; 3 Steps to Get Started

Tuesday, March 18th, 2014

If communicating with influence from Monday to Monday were easy, everyone would be influential, but they’re not. If you have played a sport or musical instrument or participated in a similar activity, you can relate to the feeling of discomfort. For example, if you’ve been playing tennis for a period of time and partner with […]

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