Facial Expressions Do Not Equal Smiling

Tuesday, December 10th, 2013

There is a misperception that facial expressions mean smiling.  Perhaps this is why numerous Executives have shared their concern with me: “If I smile, I won’t be taken as professional or serious.” Facial expressions communicate your authenticity and passion for your topic. Without authenticity, your listeners cannot connect with you or your message. Without passion, […]

Five Steps for Focusing Beyond Your Words

Tuesday, November 26th, 2013

Watch your thoughts, for they become words. Choose your words, for they become actions. Understand your actions, for they become habits. Study your habits, for they will become your character. Develop your character, for it becomes your destiny.” ~ John Boe, U.S. Army captain and author Watch your thoughts – Avoid getting caught up in […]

Nervous Energy = You Care

Tuesday, November 12th, 2013

You want to be nervous!  Nervous energy communicates that you care and also gets you focused.  The key is to not let your listeners see that you’re nervous.  Instead of focusing on how nervous you are, channel your nervous energy through the following five skills and techniques: Pause and Breathe! This skill is your reset […]

Four Communication Styles: What is Your Impact on Others?

Tuesday, October 29th, 2013

Imagine where you could take your relationship with others if you took the time to listen to what works for them. We have preferences – certain skills and behaviors that make us who we are. The ability to recognize and adapt to your listeners’ communication styles[1] will make them feel like you’ve taken the time to […]

You Know You’re Not Influential When…

Monday, October 21st, 2013

You Know You’re Not Influential When… The Distraction… What We Tend to Do… What You Should Do… Your listeners are working on their technical gadgets. Ignore the disruption. Talk louder, hoping your volume will distract the distractor. Pause; the silence will bring the eyes of the distractor back on you. State at the beginning, “To honor your […]

8 Tactics for Managing the Challenger

Tuesday, October 15th, 2013

Interrupter Pause.  Ask the person to hang on to their question or comment, which you will get to as soon as you finish what you are saying/doing.  Once you have finished what you were saying/doing, go back to the “interrupter” and ask for the question. Sidebar conversations Pause can often bring attention back to the […]

6 Steps for Networking with a Purpose

Tuesday, October 1st, 2013

The word “networking” makes most individuals run in the other direction. But there’s really no reason to panic. What if you made a plan? What if you changed your approach to networking? Would your experience look different?   I’m not claiming to be the “networking expert.” But I’ve started and continued to grow my business […]

Seven Coaching Steps to Developing Your Team

Tuesday, September 3rd, 2013

Begin with You! Your team can’t be better until you’re better.  If you want individuals on your team to have influence, the first step in making this happen begins with you.  Are your messages clear, concise and to the point?  Does your body language consistently communicate confidence, credibility and trust? Be Clear and Concise Clearly define what […]

Six Surefire Ways to Lose Trust and Credibility During Q&A

Tuesday, August 20th, 2013

The value behind questions is endless. Questions…. *    Create participation and enhance relationships; *    Add value to your message; *    Prevent and clarify miscommunication; *    Increase your knowledge based on the information you receive through others; and *    Make a message personable!  All of these benefits are jeopardized when your body language and choice of […]

7 Filler Phrases to Avoid

Tuesday, July 23rd, 2013

Most of us replace pauses with filler phrases that waste our listeners’ time, cause us to ramble, and prevent us from getting to the point. We think that, in order to get our point across and reach understanding, we need to over explain. Therefore, we’re not even aware of the extra words we communicate much […]

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