What Does Your Response Time Say About You?

Tuesday, June 10th, 2014

Three Steps for Following Through Even When You Don’t Have Time “I don’t have time to respond.” “We are in the midst of a demanding project.” “Your email message must have gotten trapped in my spam file.” Whatever your excuses are, others’ trust, confidence and respect for you quickly diminish when you don’t follow through in a […]

Three Tips for Staying Focused

Tuesday, May 27th, 2014

Staying focused is one of the most difficult skills required for communicating with influence. It’s difficult to focus beyond what’s going on in our head during a conversation. It’s similar to my 5-year-old niece, who is easily distracted by a shiny object. Drifting off is more fun than resisting tempting distractions, which can pull us […]

Hang Up the Email & Pick Up the Phone

Tuesday, April 15th, 2014

We are all guilty. We shoot off email after email when a face-to-face or phone conversation in some situations would save time and have greater influence. Think about how many times you hit “reply” or “forward” today. Now calculate how much time was wasted going back and forth trying to explain what you meant to […]

Accountability is NO Joke; Take 5® to Move from Good to Influential

Tuesday, April 1st, 2014

It’s not what I give you that will make you influential Monday to Monday.  It’s what you do with the skills and techniques.” The most common question I receive daily from my clients is, “What can we do to make sure our teams apply the influence skills and techniques after your sessions?” When I share […]

Get Comfortable Being Uncomfortable; 3 Steps to Get Started

Tuesday, March 18th, 2014

If communicating with influence from Monday to Monday were easy, everyone would be influential, but they’re not. If you have played a sport or musical instrument or participated in a similar activity, you can relate to the feeling of discomfort. For example, if you’ve been playing tennis for a period of time and partner with […]

3 Reasons Why Pausing Saves Time

Tuesday, March 4th, 2014

An influence skill I am continually coaching our clients on is how to use the pause. In an attempt to explain why they don’t pause, clients frequently use this excuse, “If I pause, it will take me too long to get to the point.” The opposite is true. Pausing saves time and allows you to communicate […]

Storytelling – It’s Called an Art for a Reason: 5 Steps to Getting it Right

Tuesday, February 4th, 2014

Storytelling is a bridge that you design to connect your listeners from where they are on a topic to where you want to take them. The purpose of a story is to move your listener from one point to another, both intellectually and emotionally. The key to mastering this can be accomplished by using these […]

5 Steps to Influence Your Customers

Tuesday, January 21st, 2014

The success you’ll achieve this year is heavily reliant on the influence you have on your internal and external customers.  No matter how well you know these customers, how long you’ve partnered with them or how kind they may be, their decisions are based on how you make them feel today, next week and six […]

Jump Start Your Year! 3 Steps You Can Begin Today to Reach Greater Influence

Tuesday, January 7th, 2014

By January 15, 95 percent of individuals who made New Year’s Resolutions will have broken them.  Be the 5 percent who commit to their development by taking these three steps today! 1. Identify a mentor you can trust. It’s a lot easier to let yourself down by not holding yourself accountable than it is to share […]

Take Action - 5 Steps You Can Take NOW to Move Ahead in the New Year

Tuesday, December 24th, 2013

1. Gratitude Begin every day with your gratitude list. For example, “What am I grateful for?” Your approach to every day will change, especially when you need that extra boost the most. 2. Be in the Moment Make your time with family and friends matter. Focus on being interested in their needs and what is important […]

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