Managing questions-and-answers is the real test of your knowledge, credibility and confidence. Yet most individuals get too comfortable during Q&A, thinking the most difficult part of their conversation – presentation, sales pitch or high-stakes meeting – is over....
Most people recognize that feedback is essential to development, yet we tend not to welcome it. Perhaps we’d rather avoid what we may hear. Receiving feedback tends to make us feel vulnerable. We are afraid that our faults – and we all have them – will be exposed. The...
