4 Bad Habits That Will Jeopardize Your Influence

Lack of Follow-Through.Commit to the 24-hour rule. Respond to emails and phone messages within 24 hours. Even if you don’t have the answer or information requested, let the sender know you’re working on the action request. Follow through on your word. Don’t make...

Feedback or Fluff? 7 Feedback Wins

“We are not just our behavior. We are the person managing our behavior.” ~ Ken Blanchard, Ph.D. When was the last time you asked someone to give you feedback?  The response you received may have sounded something like, “Nice job. You did well.”  You’ve been told...