Many of us take for granted our image and reputation, which can be built up or jeopardized through technology. Participating in a Skype call is just as important as presenting live to a group. By avoiding the following five pitfalls, you improve your relationship...
The majority of us get caught up in our own head, getting trapped in the negative talk that takes control of our conversations. “What if I don’t know what to say?” “What if I forget what to say?” “What if I say something wrong?” Overcome your “what ifs?” Trust your...
Our words will either impact or distract our listeners from taking action on what we have to say. Having influence Monday to Monday requires more than simply showing up and having a conversation. The level of influence my team and I teach requires one to be strategic...
Three Steps for Following Through Even When You Don’t Have Time “I don’t have time to respond.” “We are in the midst of a demanding project.” “Your email message must have gotten trapped in my spam file.” Whatever your excuses are, others’ trust, confidence and...
We are all guilty. We shoot off email after email when a face-to-face or phone conversation in some situations would save time and have greater influence. Think about how many times you hit “reply” or “forward” today. Now calculate how much time was wasted going back...
